Our City » Community Development » Building & Safety Division

Permit Center Customer Survey

The City of Torrance is committed to improve our service to you.  We are hoping that you will take just a few moments to tell us about your visit. If you were pleased with our service, let us know. If you feel our service needs improvement, we want to know that too.
 
Thank you so much for taking the time to help us improve the Permit Center and the services we provide you!


Michelle G. Ramirez
Community Development Director

Please correct the fields below:

1

Which of the following best describes you?

Which of the following best describes you?
2

What service did you receive? (Check all that apply)

What service did you receive? (Check all that apply)
3
Name of the person who helped you today. (Optional)
4

How would you rate the quality of our service?

How would you rate the quality of our service?
5

Were you treated courteously by our Permit Center Team?

Were you treated courteously by our Permit Center Team?
6
What was your wait time for today's visit?
What was your wait time for today's visit?
7

Did our staff take the time to answer all of your questions, or refer you to someone who could?

Did our staff take the time to answer all of your questions, or refer you to someone who could?
8

How would you rate our queuing system? 

How would you rate our queuing system?
9

Did you use the City's Website to check the Permit Center current wait times for you today visit?
Building Permits | City of Torrance (torranceca.gov)

Did you use the City's Website to check the Permit Center current wait times for you today visit? Building Permits | City of Torrance (torranceca.gov)
10
Additional Comments (Optional)
11
If you’re not completely satisfied with our services, kindly provide your contact information so we can reach out and address any areas for improvement.
If you’re not completely satisfied with our services, kindly provide your contact information so we can reach out and address any areas for improvement.

    Page 1 / 1